Customer Reviews:
Showing reviews 6-10 of 924
 AMAZING July 3, 2005
Amanda E. Stephens
21 out of 23 found this review helpful
This is the best flat iron ever!!! As an black female using this I can go longer without getting a perm. Every female should own one!!!!
PERFECT HAIR FOREVER!! September 4, 2005
Melaka Fray
20 out of 20 found this review helpful
I just bought a chi.. this chi to be exact. It's the goddess of all flat irons. I had a cheap Wal Mart hair iron. I used to have to wash my hair, take it into section, blow dry w/ a round brush THEN go over every piece of hair w/ my cra**y flat iron, again and again. And when I went outside, if it was rainy or humid, forget it, my hair would fuzz out all over again. I don't have curly curly hair more like really thick, frizzy, wavy sorta curly but not hair. Totally NOT cute. With the chi, my hair is super soft and looks like I was born with perfectly straight beautiful shiny hair. HA! Now I shower, towel dry and take the chii to it. It takes about 15 min. STAYS ALL DAY LONG and feels really great. I don't even need to use any anti frizz serum or anything like that. It is a bit pricey but worth every penny.
 Better than the drugstore straighteners... October 12, 2007
Kathleen J. Bracken (Latham, NY USA)
20 out of 26 found this review helpful
I've been a flat iron user for several years now. People have raved in online reviews about the CHI Iron, so I decided to splurge and give it a try. While I did feel that my results were better than the less exepsnive models, I'm not blown away by my results. One of my biggest complaints is that my hair still gets frizzy and wavy by the end of the day, even after using styling product. My hair isn't even that unruly, so this is disappointing. I also find that my hair sometimes snags and pulls on the plates. Ouch! This iron still seems to require a lot of time to use, and I have to go over the same sections of hair again and again to get them straight.
If you're willing to splurge on a straightening iron, there may be better options out there.
 Doesn't live up to the hype! June 29, 2006
Gina
19 out of 26 found this review helpful
I've been straightening my hair for years. I started with an off-brand model that was supposed to be just like the CHI -- I used that thing for years and it was fantastic. Then, when it finally died, I purchased this CHI, having heard it's really great. Uhm, no. It doesn't EVER get my hair fully straight (it is naturally curly but not coarse). I hate that it doesn't have temp control - it never seems to get hot enough. I have to go over my hair at least 3 times just to get it even close to straight, but it's NEVER super-flat or "Jennifer Aniston" straight like an earlier review mentioned. I'm super disappointed in this CHI and wish I hadn't thrown away the box so I could return it. Sigh. Waste of $100 in my opinion.
Great Product/Customer Service lacking September 19, 2005
M. Elliott (Atlanta, GA)
18 out of 19 found this review helpful
I purchased the "set" from my salon that included the BioSilk products, along with the flat iron. Love the products, love the flat iron. However, after some time, the indicater light on the iron started flickering and the unit would lose heat. Eventually, the cord sparked at the clamp end and nearly caught my hair on fire. I have left several messages with Farouk's customer service and have not had a return call. I was given info to return my iron for "repair" by the local distributor, but I would truly like to hear from Farouk to discuss. For the money ($180 for the set) I think this flat iron should have lasted me years and due to the defect, should be replaced without cost to me.
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