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Remanufactured Dyson DC16 Root 6 Handheld Vacuum Cleaner

Remanufactured Dyson DC16 Root 6 Handheld Vacuum Cleaner
Brand: Dyson

List Price: $149.00
Buy New: $93.75
You Save: $55.25 (37%)



Rating: 4.0 out of 5 stars 18 reviews
Sales Rank: 1622

Shipping Weight (lbs): 5.6
Dimensions (in): 15.3 x 10.1 x 6.6

MPN: 12157-02
UPC: 879957001343
EAN: 0879957001343
ASIN: B0013JFT8A

Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Features:
  • Bagless handheld vacuum cleaner with Root Cyclone technology
  • Twice the suction of other handhelds; recharges 3 times faster
  • Cordless; picks up large debris; 1-touch cup-emptying system
  • Battery charger, crevice tool, and combination accessory tool included
  • Measures 4-2/7 by 18-2/7 by 8-8/9 inches

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Customer Reviews:   Read 13 more reviews...

1 out of 5 stars Remanufactured Garbage. Not worth the Money. My Dyson DC16 was defective.   May 7, 2008
Anime Monkey (Chicago, IL)
50 out of 69 found this review helpful

As an owner of several Dyson uprights, I was excited about the Root 6. Finally, a portable vac for quick pick ups around the house. However, as it turns out, this vacuum poorly performed from the time it was out of the box: it has horrible battery life; a charger that doesn't charge; a main unit that will work, if you are lucky, around six months.
After contacting Dyson customer service I was told Dyson was having supplier issues. I was promptly sent a remanufactured unit (I was told I was getting a new unit) which failed to work after less than 10 days. I've also been sent two new batteries and two chargers. Today, the unit hasn't been used more than 10 minutes and is no longer functioning.

The reason for all the defects? It doesn't matter which customer service agent you ask, all of them wil tell you Dyson is currently having "supplier issues" in regard to the Root 6. Manufactured in China, it appears Dyson root 6 has more than a few dissatisfied customers and more than a few poorly performing hand held vacuums. This vacuum is a real disappointment. It looks great but performs poorly. I was recently told to send the unit back and Dyson will determine the cause of the problem. Without sending it in, I can tell you this vacuum is pure junk. I've never owned a piece of equipment with which I've had so much trouble. The Dyson Root 6 is the biggest piece of garbage I've ever owned. Don't believe the Dyson hype on this vacuum. Stay away from the Dyson root 6 at all costs. It is a complete waste of money and you will most certainly be disappointed.



4 out of 5 stars Works great - no complaints   May 8, 2008
Benjamin K. Lokiec (Rocky River, Ohio)
14 out of 14 found this review helpful

We got a great price on the Dyson DC16. Very powerful and perfect for everyday use. Excellent for the car. Of course, the only problem is the short battery life (6 minutes). But because it is so powerful, its not really that big of a deal...


5 out of 5 stars Dyson Hand Vacuum   May 23, 2008
Jon D. Francis (Twisp, Washington USA)
7 out of 7 found this review helpful

I have looked for a hand vac for quite a long time. I've read lots of reviews about different brands and none of these reviews were very good. (I won't mention any names)
I used the Dyson hand vac at a friends house and when I got home, I ordered one. It is the greatest! It will run about six minutes on a full charge. It comes with a charge cradle you mount on the wall and you just drop the vac into the cradle and it charges up.
Our home vac is the Dyson full size model and it is the BEST vac we have ever owned. Dyson makes the BEST.
Thank you.



5 out of 5 stars Wow, it just keeps going.   May 25, 2008
It'sJustMe (Bloomfield, NJ United States)
7 out of 9 found this review helpful

Now you can clean all the stairs.
I can't believe I've been using those underpowered dustbusters that run out of juice all this time.
Finally a hand held vac that can keep up with the dirt.
Thanks Dyson.



1 out of 5 stars extremely dissatisfied   August 19, 2008
eshopper (Staten Island, NY)
6 out of 10 found this review helpful

My first complaint about this vacuum was how short the charged, usable time was, only about 5 or 6 minutes. I just had enough time to do my two sets of stairs and that's it. After a few days, it konked out completely. I returned it for a refund. It was a refurbished model and must have been a lemon. I recently bought a black and decker corded hand vac for a third the price, which works great. Even if it had continued to function properly, 5 minutes is a ridiculously short amount of time for it to remain charged.


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